26-08-2017, 02:33 PM
There are specific things that can improve your communication skills:
1. Listen, listen and listen. People want to know that they are being heard. Really listen to what the other person is saying, instead of formulating your response. Ask for clarification to avoid misunderstandings. At that time, the person who speaks to you should be the most important person in your life. Another important point is having one conversation at a time. This means that if you are talking to someone over the phone, do not reply to an email or send a text at the same time. The other person will know that she does not have your full attention.
2. Who are you talking to? It is okay to use acronyms and informal language when communicating with a friend, but if you send emails or text messages to your boss, "Hey," "TTYL" or any informal language, it does not take place in your message. It can not be assumed that the other person knows what the acronym stands for. Some acronyms have different meanings for different people, do you want to be misunderstood? Effective communicators target your message based on what they are talking about, so try to keep the other person in mind when you are trying to get your message across.
3. Body language is important. This is important for face-to-face meetings and video conferencing. Make sure it's accessible, so keep your body language open. This means you should not cross your arms. And keep eye contact so that the other person knows that you are paying attention.
4. Check your message before pressing send. Spellchecks and grammars are lifeguards, but they are not infallible. Check what you have written, to make sure your words are communicating the intended message.
5. Be brief, but specific. For written and verbal communication, the practice is brief but specific enough to provide enough information for the other person to understand what he or she is trying to say. And if you are responding to an email, be sure to read the full email before you compile your response. With enough practice, you will learn not to ramble, or give too much information.
6. Write things down. Take notes while talking to another person or when you are in a meeting, and do not rely on your memory. Send a follow-up email to make sure you understand what was said during the conversation.
7. Sometimes it is better to pick up the phone. If you find you have a lot to say, instead of sending an email, call the person instead. The email is great, but sometimes it is easier to communicate what you have to say verbally.
8. Think before you speak. Always pause before speaking, without saying the first thing that comes to mind. Take a moment and pay close attention to what you say and how you say it. This habit will allow you to avoid embarrassment.
9. Treat everyone equally. Do not talk to anyone, treating everyone with respect. Treat others as your equal.
10. Maintain a positive attitude and a smile. Even when you are talking on the phone, smile because your positive attitude will shine through and the other person will know it. When you smile often and exude a positive attitude, people will respond positively to you.
1. Listen, listen and listen. People want to know that they are being heard. Really listen to what the other person is saying, instead of formulating your response. Ask for clarification to avoid misunderstandings. At that time, the person who speaks to you should be the most important person in your life. Another important point is having one conversation at a time. This means that if you are talking to someone over the phone, do not reply to an email or send a text at the same time. The other person will know that she does not have your full attention.
2. Who are you talking to? It is okay to use acronyms and informal language when communicating with a friend, but if you send emails or text messages to your boss, "Hey," "TTYL" or any informal language, it does not take place in your message. It can not be assumed that the other person knows what the acronym stands for. Some acronyms have different meanings for different people, do you want to be misunderstood? Effective communicators target your message based on what they are talking about, so try to keep the other person in mind when you are trying to get your message across.
3. Body language is important. This is important for face-to-face meetings and video conferencing. Make sure it's accessible, so keep your body language open. This means you should not cross your arms. And keep eye contact so that the other person knows that you are paying attention.
4. Check your message before pressing send. Spellchecks and grammars are lifeguards, but they are not infallible. Check what you have written, to make sure your words are communicating the intended message.
5. Be brief, but specific. For written and verbal communication, the practice is brief but specific enough to provide enough information for the other person to understand what he or she is trying to say. And if you are responding to an email, be sure to read the full email before you compile your response. With enough practice, you will learn not to ramble, or give too much information.
6. Write things down. Take notes while talking to another person or when you are in a meeting, and do not rely on your memory. Send a follow-up email to make sure you understand what was said during the conversation.
7. Sometimes it is better to pick up the phone. If you find you have a lot to say, instead of sending an email, call the person instead. The email is great, but sometimes it is easier to communicate what you have to say verbally.
8. Think before you speak. Always pause before speaking, without saying the first thing that comes to mind. Take a moment and pay close attention to what you say and how you say it. This habit will allow you to avoid embarrassment.
9. Treat everyone equally. Do not talk to anyone, treating everyone with respect. Treat others as your equal.
10. Maintain a positive attitude and a smile. Even when you are talking on the phone, smile because your positive attitude will shine through and the other person will know it. When you smile often and exude a positive attitude, people will respond positively to you.