21-09-2012, 10:21 AM
CROSS CULTURAL COMMUNICATION in Japan
CROSS CULTURAL.pptx (Size: 1.24 MB / Downloads: 25)
Japan Introduction
Japan has a population of approximately 125 million people packed tightly into a small geographic area.
The official language in Japan is Japanese. Japanese is spoken only in Japan.
The literacy rate in Japan is very close to 100 per cent and 95 per cent of the Japanese population has a high school education.
Japan’s form of government is parliamentarian democracy under the rule of a constitutional monarch. The Prime Minister is the chief government officer.
The Japanese have no official religion.
Cross Cultural Communication
Cross culture communication is the process of sending and receiving messages between people whose cultural background could lead them to interpret verbal and non verbal signs differently.
NON-VERBAL COMMUNICATIONS
In Japan, silence is just as important as speaking. It is a designed moment tounderstand what has just been communicated.
The “poker face” is used to cover up negativeemotions as well as being used as a shield to protect your privacy.
A smile can have double meaning. It can express either joy or displeasure.
GESTURE COMMUNICATION
Listening- Nodding one‛s head up and down. Not to be mistaken with a yes gesture. It means that one is listening, not necessarily agreeing.
Business Etiquette
In Japan, businessmen are call "sarariman.“
In Japan, business cards are called meishi &
are special care should be given.Japanese give and receive meishi with both hands.
In a business situation, business cannot begin until the meishi exchange process is complete.
Japanese business people expect a response in 24 hours.
The Japanese prefer to do business on the basis of personal relationship.
The customary greeting is the bow.
Dining Etiquette
Meals in Japan traditionally begin with the phrase "itadakimasu".
The phrase is similar to saying ”grace” or to give thanks before a meal.
It is acceptable to lift soup and rice bowls to the mouth so that one does not spill food.