02-05-2013, 12:46 PM
Questionnaire for Customer Relationship Management(CRM)
Questionnaire for Customer.docx (Size: 11.46 KB / Downloads: 30)
Q1. From how many years you are using services offered by Manpower Consultant ?
a. 0-2 Years
b. 2-4 Years
c. More than 4 Years
Q2. Rate your overall satisfaction with the recruitment services offered by Manpower Consultant ?
a. Highly Satisfied
b. Satisfied
c. Some what satisfied
d. Highly dissatisfied
Q3. Are you satisfied with the quality of applicants Manpower Consultant is offering?
a. Yes
b. No
Q4. Do they entertain queries in a proper manner ?
a. Yes
b. No
Q5. How do you rate the process of filtering candidates?
a. Good
b. Bad
Q6. Are you satisfied with the range of services?
a. Yes
b. No
Q7. Do they provide full information of the candidates at the time of recruitment?
a. Yes
b. No
Q8. Do you find their charges nominal as compared to other competitors?
a. Yes
b. No
Q9. Do they provide any discount on bulk recruitment?
a. Yes
b. No
Q10. Do they give certain attractive offers?
a. Yes
b. No
Q11. Does the consultancy inform you about the new services / changes in the services on time?
a. Yes
b. No
Q12. Do you think the Manpower Consultant identify and resolve problems of the associated companies?
a. Yes
b. No
Q13. Do you think Manpower Consultant is maintaining good customer relations through its services?
a. Yes
b. No